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Hoofdkenmerken

Auteur:	Hernon, Peter; Calvert
Titel:	Improving the Quality of Library Services for Students with Disabilities
Uitgever:	Bloomsbury Publishing Plc
ISBN:	9781591583004
Land van oorsprong:	United States
Prijs:	€ 56.99
Verschijningsdatum:	01-12-2005
Bericht:	Langere levertijd (2-3 weken)

Inhoudelijke kenmerken

Categorie:

Coping with disability

Technische kenmerken

Verschijningsvorm:	Paperback / softback
Paginas:	248
Gewicht gr.:	390

 

Inhoud:

Discusses the circumstances affecting services for the disabled, and provides two versions of a data collection instrument, loosely based on SERVQUAL, that individual institutions can modify to reflect their particular needs. This book aims to assist libraries and other service components of academic institutions to adopt a proactive position.