[Annotatie]: """"Optimizing patient safety in the ambulatory care setting by improving and strengthening processes, information management, communications, and care coordination""""--Provided by publisher.[Inhoudsopgave]: IntroductionixHistorical Perspective1(10)The Big Picture11(16)The Physician Office27(34)System Support61(46)Business Models107(14)Case Studies121(10)The Future of Patient Safety131(10)Appendix A Rules for Satisfying Patient Needs141(2)Appendix B Patient Safety and Quality Improvement Act of 2005143(2)Appendix C Potentially Problematic Drug List for Office-Based Surgery145(4)Appendix D Potentially Problematic Drug List for Ambulatory Care149(4)Appendix E Supplemental List of Potentially Problematic Drugs153(2)Appendix F Recommendations for Preventing Drug Name Mix-Ups155(4)Appendix G Worksheets159(2)Appendix H Patient Safety Tips: Tracking Cytology and Laboratory Test Results161(2)Appendix I Patient Safety Principles for Office-Based Surgery Utilizing Moderate Sedation/Analgesia, Deep Sedation/Analgesia, or General Anesthesia163(4)Appendix J Universal Protocol for Preventing Wrong Site, Wrong Procedure, Wrong Person Surgery167(2)Appendix K Medication Dosages for the Elderly169(2)Appendix L Selecting and Implementing an Electronic Health Record171(16)Appendix M Electronic Health Record Features and Functions187(4)Appendix N AMA National Medical Specialty Societies191(12)Appendix O AHRQ Patient Safety Indicators203(2)Appendix P Pay-for-Performance Evaluation Tool205(2)Appendix Q 2004 National Healthcare Quality Report: State Ranking on Selected Measures---Illinois207(2)Appendix R US Department of Health and Human Services Quality Reports209(2)Index211