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Hoofdkenmerken

Auteur:	Brown, Linden; Brown
Titel:	Customer Culture Imperative: A Leader's Guide to Driving Superior Performance
Uitgever:	McGraw-Hill Education - Europe
ISBN:	9780071821148
Land van oorsprong:	United States
Prijs:	€ 42,55
Verschijningsdatum:	16-02-2014
Bericht:	Leverbaar

Inhoudelijke kenmerken

Categorie:	Sales & marketing management
Geillustreerd:	30 Illustrations, unspecified
Dewey code:	658.8

Technische kenmerken

Verschijningsvorm:	Hardback
Paginas:	336
Hoogte mm.:	161
Breedte mm.:	229
Dikte mm.:	29
Gewicht gr.:	538

 

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Drawing insights from more than 100 businesses to identify seven key factors, this book reveals the key disciplines of customer culture that consistently predict enhanced, sustainable business results. It gives you the tools to inspire everyone in the company to embrace a customer-centric culture.