[Annotatie]: Drawing on social sciences, the social elements that contribute to knowledge sharing, innovation, and high productivity are identified, and the authors show how managers can apply these concepts to pressing issues such as employee retention and organizational performance[Inhoudsopgave]: Preface and AcknowledgmentsixIn Good Company1(26)Trust27(26)Networks and Communities53(28)Space and Time to Connect81(22)Social Talk and Storytelling103(30)The Challenge of Volatility133(22)The Challenge of Virtuality155(28)Epilogue183(4)Notes187(12)Index199(14)About the Authors213