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Hoofdkenmerken

Auteur:	Stamatis, D. H.
Titel:	Forgotten Leg of Quality Customer Service
Uitgever:	Taylor & Francis Ltd
ISBN:	9781041095316
Serie:	Practical Quality of the Future
Land van oorsprong:	United Kingdom
Prijs:	€ 78.96
Verschijningsdatum:	30-12-2025
Bericht:	Leverbaar

Inhoudelijke kenmerken

Categorie:	Ownership & organization of enterprises
Geillustreerd:	33 Tables, black and white; 14 Line drawings, black and white; 1 Halftones, black and white; 15 Illustrations, black and white

Technische kenmerken

Verschijningsvorm:	Paperback / softback
Paginas:	320
Hoogte mm.:	233
Breedte mm.:	157
Dikte mm.:	23
Gewicht gr.:	534

 

Inhoud:

This book emphasizes the importance of customer service in various industries, highlighting its role in profitability. It presents numerous examples to remind leaders of the detrimental impact of neglecting customer service and the need for proactive measures.