Breaking bad news is a common cause of anxiety for healthcare professionals. This book is a handy pocket-sized guide that will help you fulfil this difficult task as well as possible. This book will introduce you to a new model and mnemonic: SÂ Set the scene UÂ Understand your patientâs perspective PÂ Prepare your patient PÂ Pass on the information OÂ Observe silence RÂ Respect and respond to emotion TÂ Time for questions and clarification SÂ Summary and close Written by an experienced lecturer in palliative care, with input provided by current healthcare students and with space for your own notes, this guidance is produced with you in mind â and you can carry it with you at all times.