\u003cp\u003eEnsure you have the skills to effectively communicate with patients and other healthcare professionals! With its easy-to-read style, \u003cb\u003eEffective Communication for Health Professionals, 2nd edition\u003c/b\u003e, is loaded with useful tips and exercises to help you learn the universal (and necessary) practice of communication. This full-color second edition reflects current therapeutic techniques, including \u003ci\u003eCommunication Guidelines\u003c/i\u003e feature boxes, \u003ci\u003eWords at Work\u003c/i\u003e dialogue boxes, added case studies, and all-new content exploring the most current communication tools in the modern health care setting. In addition, interactive exercises on the Evolve companion website encourages you to practice therapeutic communication techniques in real-life situations.\u003c/p\u003e\u003cul\u003e\u003cb\u003e\u003cli\u003eUNIQUE!\u003c/b\u003e \u003cb\u003eInteractive activities on accompanying Evolve site\u003c/b\u003e include a variety of application exercises such as scenarios with voice mail messages and patient/caregiver interviews.\u003c/li\u003e\u003cli\u003e\u003cb\u003eEasy-to-read style \u003c/b\u003eprovides practical information, hints, and tips.\u003c/li\u003e\u003cli\u003e\u003cb\u003e\u003ci\u003eTest Your Communication IQ \u003c/i\u003eboxes \u003c/b\u003eprovide you with a short self-assessment test at the beginning of each chapter.\u003c/li\u003e\u003cli\u003e\u003cb\u003e\u003ci\u003eSpotlight on Success \u003c/i\u003eboxes \u003c/b\u003eprovide you with useful, practical tips for improving workplace habits and communication.\u003c/li\u003e\u003cli\u003e\u003cb\u003e\u003ci\u003eExpanding Critical Thinking \u003c/i\u003eboxes\u003c/b\u003e provide actual case examples and activities with useful tips to help you apply what youâve learned to practice. \u003c/li\u003e\u003cli\u003e\u003cb\u003e\u003ci\u003eLegal Eagle \u003c/i\u003eboxes provide useful tips \u003c/b\u003ethat focus on honesty, as well as ethical and legal communication between patients and healthcare workers.\u003c/li\u003e\u003cli\u003e\u003cb\u003eEnd-of-chapter questions and exercises\u003c/b\u003e help you to use knowledge learned from topics presented in the chapter.\u003c/li\u003e\u003c/ul\u003e\u003cul\u003e\u003cb\u003e\u003cli\u003eNEW!\u003c/b\u003e \u003cb\u003eChapter devoted to cross-cultural communication\u003c/b\u003e promotes understanding of care in a diverse workplace\u003c/li\u003e\u003cli\u003e\u003cb\u003eNEW! Chapter on diseases and disorders\u003c/b\u003e discusses communication with patients experiencing specific physical and mental illnesses and disorders.\u003c/li\u003e\u003cli\u003e\u003cb\u003eNEW and UNIQUE!\u003c/b\u003e \u003cb\u003e\u003ci\u003eWords at Work\u003c/i\u003e dialogue boxes\u003c/b\u003e demonstrate actual conversations between healthcare workers and clients.\u003c/li\u003e\u003cli\u003e\u003cb\u003eUPDATED! Content\u003c/b\u003e reflects the most current communication tools for the modern healthcare setting.\u003c/li\u003e\u003cli\u003e\u003cb\u003eNEW! Full-color design and art program\u003c/b\u003e promote engagement.\u003c/li\u003e\u003cli\u003e\u003cb\u003eNEW and UNIQUE!\u003c/b\u003e \u003cb\u003e\u003ci\u003eCommunication Guidelines\u003c/b\u003e\u003c/i\u003e \u003cb\u003eboxes\u003c/b\u003e direct you to best practices for the effective exchange of information.\u003c/li\u003e\u003cli\u003e\u003cb\u003eNEW! Additional \u003ci\u003eTaking the Chapter to Work\u003c/i\u003e case studies\u003c/b\u003e demonstrate real-life communication pitfalls and successes.\u003c/li\u003e\u003c/ul\u003e
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