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Hoofdkenmerken

Auteur:	Angelo Esposito, Timothy Rogers, Peter Silverleaf
Titel:	Ten Steps to ITSM Success: A Practitioner’s Guide to Enterprise IT Transformation
Uitgever:	IT Governance
ISBN:	9781849284585
ISBN boekversie:	9781849284561
Editie:	1
Prijs:	€ 49,10

Inhoudelijke kenmerken

Categorie:	General
Taal:	English
Imprint:	ITGP

Technische kenmerken

Verschijningsvorm:	E-book
Paginas:	255

 

Inhoudsopgave:

There is a wealth of material that describes the nuts and bolts of IT Service Management (ITSM), but there is little practical advice on how to implement ITSM best practices to achieve business objectives and design and implement a real, working ITSM model. This book fills the gap.