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Hoofdkenmerken

Auteur:	Dowding, Keith; John, Peter
Titel:	Exits, Voices and Social Investment Citizens’ Reaction to Public Services
Uitgever:	Cambridge University Press
ISBN:	9781107484184
Serie:	Theories of Institutional Design
Serie:	Theories of Institutional Design
Land van oorsprong:	United Kingdom
Prijs:	€ 46,40
Verschijningsdatum:	01-01-2015
Bericht:	Langere levertijd (2-3 weken)

Inhoudelijke kenmerken

Categorie:	Economic theory & philosophy
Geillustreerd:	35 Tables, black and white; 7 Line drawings, unspecified

Technische kenmerken

Verschijningsvorm:	Paperback / softback
Paginas:	206
Hoogte mm.:	228
Breedte mm.:	151
Dikte mm.:	28
Gewicht gr.:	348

 

Inhoud:

Public services are used by everyone. Dissatisfied consumers can either voice their complaints, or exit. Using survey evidence from the UK, this book examines how people's investment or stake in their communities affects their choice to exit or voice and the implications for the provision and quality of public services.